Quartz Stone Countertop Malaysia

All You Need To Know About Custom Made, Supply & Install Quartz Stone Countertop

If you are familiar with quartz stone, click the catalogue below to check out the quartz stone colour and pricing.

Why do we want to use quartz stone as countertops?

This in-depth quartz stones article will explain everything you need to know about custom-made a set quartz stone countertop in Malaysia.

What is Quartz Stone?

These are raw quartz stone mineral from the quarry.

Raw Quartz Stone

Quartz Stone or Quartz Surface?

Quartz Surfaces In Our Factory

We shall call quartz surface instead of quartz stone to be accurate. However, we often use the term “quartz stone” in Malaysia.

Hence, we will use the same term throughout the article.

What Is Quartz Stone Slab?

It’s an engineered stone made with natural quartz, polymeric, crushed marble, ceramic, silica, glass, and other mineral materials.

One of the most important materials is “Resin”. It is used to glue all materials into a slab form while maintaining some flexibility of an engineered stone.

A quartz stone slab must contain enough quartz mineral (80 – 93%) to gain the benefits we’ going to discuss below.

Engineered quartz stone looks, touches and feels like a stone.

It’s manufactured to achieve advantages beyond natural stone while maintaining its beauty as a natural stone.

What Is A Quartz Stone Countertop?

People often think a “countertop’ is a piece of the top for the shop and office’s counter.

In fact, all these words countertop, worktop, benchtop, tabletop, and kitchen top refer to the thing shown below,

A countertop refers to a horizontal surface built for work in the kitchen or a flat surface for food preparation.

A Quartz stone countertop is a countertop made with quartz stone.

What Is The No 1 Kitchen Top Problem Bother You?

Sticky Oil?

Hard to clean? At least have to wipe 3 times!

Stain Mark

Turmeric, Curry, Beetroot, Coffee Stain?

Burnt Mark

This piece is from an owner’s house, the chips decolourized.

Another Burnt Mark

Owner said she not often leave a hotpot on the kitchen top but……

Mildew Grow

Mildew grew around the sink edge or even on the kitchen top?

Chemical Damage

According to owner, she put a bottle of cleaning foam on the spot, then…..

Acidic Food Damage

According to the owner, she put a cut lemon on the spot, which caused a dim mark.


Kitchenware scratches your kitchen top?

Chip Off

Not just stone table top, lousy quality of stone kitchen top will also have a similar chip off the problem.

Water or Oil Mark

Cannot be wiped out.

Unknown Problem

We also don’t know what causes this problem. This kind of quality stone kitchen top is heartbreaking to the owner.

Unknown Problem 2

Another heartbreaking owner. Owner said this is a new house. She just move in.

Others Hassle

  1. Discolouration
  2. Colour fading
  3. Hidden bacteria
  4. Need to apply sealant every 2 years to keep the countertop nice and clean
  5. Crack
  6. Always need to repolish

Is Quartz Stone The Best Option?

Yes! Quartz stone is still the best stone material to avoid the problems above.

How can quartz stone prevent these problems? We’ll discuss this in this article.

First, let’s look at the most essential feature of quartz stone.

Non-porous Material

The image below is orange skin.

You see tiny holes ya?

The stone surface also has similar tiny holes. We called this “cannot be seen by human eyes tiny hole” – porous.

How To Determine Quartz Stone Is A Non-porous Material?

Since porous cannot be seen by our eyes. How do we know it’s non-porous?

Let’s check the test report (technical sheet) provided by two of our vendors (manufacturers).

What does the result mean?

It means lesser than 0.05% of water is able to penetrate quartz stone’s surface.

With this result, quartz stone is categorized as a non-porous material.

Non-porous Make Quartz Stone Stain Resistance

Sometimes, we cannot simply trust technical data provided by the vendors. Let’s do our own test to see the stain resistance level of a quartz stone.

In the test, we used a highlight pen and a permanent marker to simulate the stain. If a permanent marker penetrates quartz stone’s surface. No way we can wipe it.

Let’s watch the test video.

The permanent marker is hard to wipe on a polished surface of quartz stone. As the result shows, we still can wipe it. The permanent marker is not penetrating the quartz stone’s surface “YET”.

What? Yet?

Quartz stone is stain resistant, not stain proof. As you can see in the technical sheet. There is a 0.05% rate of water that can penetrate the quartz stone’s surface.

If you leave food colouring such as turmeric, curry, coffee, beetroot, carrot, red wine and etc. on the quartz stone’s surface for a “LONG TIME”. A permanent stain might happen.

Hence, we recommend not leaving food colouring on the quartz stone’s surface for not more than 48 hours.

Non-porous feature solves hygiene problems

Bacteria & Mildew Resistance

Bacteria & Mildew need space and a damp environment to grow their colony. Too bad, non-porous leave no room for bacteria and mildew to grow.

Safe For Food Preparation

Non-porous also leave no space for food residue.

Perfect for kneading dough on the surface directly without worrying about bacteria, mildew, food residue and other harmful germs.

Easy Cleaning

Most of the time, you just need to clean the quartz stone with water and a clean cloth.

Say bye-bye to sticky oil.

Resist Acidic Foods

Acidic foods such as lemon juice or lime juice do not affect or dim the surface – acidic resistance.

(Video Coming Soon!)

Low Maintenance

Unlike natural stone like marble which needs to apply sealants to maintain lustre, extend the lifetime of its beautiful surface and increase its stain resistance level every few years.

Quartz stone does not require much maintenance because non-porous eliminate most of the hassle.

Does Quartz Stone Resist Heat?

Let’s refer to the technical sheet again.

So many alien words (jargon code),

Let’s make it simple by focusing on the boiling water test. The test report indicates “no effect”. What does it mean?

We need 100°C heat to boil the water. It means 100°C caused “no effect” on quartz stone.

Let’s watch one of the test videos,

How About Extreme Heat?

We don’t have the equipment to get the extreme heat. But, we found a stonemason from YouTube who tested the heat on quartz stone from 200°C to 600°C.

Let’s watch it,

What surprised us is he tested on one of our popular colours – Zenstone Quartz Surface White Mirror.

The video shows that quartz stone can resist heat over 150°C. However, we DO NOT encourage putting hot cookware on the quartz stone countertop top without a trivet.

Torture The Quartz Stone

Let’s watch how we torture it,

Why can’t the heavy cutter scratch the quartz stone?

According to the US National Park Service’s Mohs Hardness Scale, quartz’s hardness is scale 7.

A knife with a lower hardness scale of 5.5 can’t scratch a higher hardness scale 7 material – quartz stone.

What is the Mohs Hardness Scale, in short?

It is a hardness test to scratch among 2 specimens to determine which material is harder.

The harder the material, the higher it can resist scratch.

For more information about Mohs Hardness Scale, visit:

Why is Quartz Stone Hardness Important?

Quartz stone is the highest hardness in the kitchen environment, making sure no kitchen item, cookware or utensil can scratch it so easily. Hence, it could maintain its appearance for a long time.

This hardness makes quartz stone a high scratch-resistant surfacing product in the kitchen.

Are You Satisfied With Genuine Quartz Stone Quality?

  1. Non-Porous Material
  2. Stain resistance
  3. Scratch resistance
  4. Bacteria resistance
  5. Mildew resistance
  6. Heat resistance
  7. Acidic resistance
  8. Low maintenance
  9. Easy to clean
  10. Safe for food preparation

Custom Made Your Quartz Stone Countertop

Get An Estimate Quote Today!

We Are Not Done Yet. Genuine Quartz Stone Has More Benefits

Non-Flammable Material

Let’s see the test report again.

Well, it’s complicated to explain all these fire test results,

Quartz stone is made of natural quartz and stones. It is like we can’t fire up the stone, right?

Repairable Up To A Certain Extent

Unlike engineered stone using printing technology which has a 1-2mm texture on the surface, quartz stone is homogenous.

Minor scratches can still be polished. Please note that we can’t polish 100% back to its original status. Similar to granite and marble, the polish spot is noticeable.

We noticed the discolouration in the third year (2019), and it remained the same discolouration until 2022.

Colour Consistency

Quartz stone is excellent for large scale cladding, and the manufacturer can produce a uniform appearance of quartz stone.

Said you want the whole corridor wall to have the same colour, veins and pattern. Quartz stone can satisfy your needs.

Wide Range Of Colour

With 42 Caesarstone quartz surfaces, 49 Zenstone quartz surfaces, and 43 Silestone quartz surfaces, We could provide more than 134 colour and shade options, mimicking terrazzo, granite, jade, pure and marble to match your kitchen design.

Chemical Resistance

Either a natural stone or engineered stone is not afraid of the household dishwasher. If a dishwasher is so powerful that it damages the stone, it’ll hurt your hand first.

To check whether the quartz stone is chemical resistant, use lacquer thinner; It’s corrosive. You could buy a lacquer thinner from a hardware shop pour it on the quartz stone.

If you see the surface become matt. It is not chemical resistance.

In fact, lacquer thinner does not affect genuine quartz stone at all. We often use it to clean the remaining sticker glue on the surface.

Crack and Chip-off Resistance

One of the key ingredients in quartz stone is resin – a highly viscous plant substance used to bond quartz stone ingredients.

It makes quartz stone a hard material while maintaining some flexibility.

This flexibility is needed to fight against thermal expansion and avoid cracking.

And also, because of the resin, quartz stone rarely chip-off.

However, the resin also brings a disadvantage to quartz stone.

The Quartz Stone Disadvantage

Every type of stone has its advantages and disadvantages.

Quartz stone is not suitable for outdoor usage especially exposed to direct sunlight. The UV ray of the sun affect the resin and slowly cause discolouration.

Based on our test, we installed a quartz stone countertop on one of our staff’s apartments next to the window without a blind in the year 2016. The countertop exposes to evening sunlight.

We started to notice the discolouration in the third year (2019) and remain the same discolouration until 2022.


The benefits of quartz stone make it a virtually worry-free surface, especially for indoor countertop applications.

No need to pay extra attention to take care of and maintain it.

About Us

Stone Innovations Enterprise is a stonemason company specialising in the supply & installation of natural & engineered stones.

We have been one of Malaysia’s pioneer quartz stone suppliers, fabricators, and distributors since 2013.

Quartz stone is one of our essential products. We custom make, supply & install genuine quartz stone for the following applications:-

  1. Kitchen Top
  2. Vanity Top
  3. Kitchen Backsplash
  4. Kitchen Shelves
  5. Pantry Top
  6. TV Cabinet Wall Cladding
  7. TV Cabinet Top
  8. Bar Countertop
  9. Breakfast Countertop
  10. Dining Table Top
  11. Coffee Table Top
  12. Side Table Top
  13. Cashier Countertop
  14. Sauces Countertop
  15. Wall Cladding
  16. Other surface tops, cladding & decoration purposes

Quartz Stone Market in Chaos

Malaysia’s quartz stone market is bloated with many different qualities and grades.

Many house owners caught up in the trouble,

House owners sent the following photo to us,

There are also similar posts reported on Facebook, especially in the renovation, interior design and construction groups.

These are just the tip of the iceberg. We believe there are many cases out there.

Why Are These Happening?

First, Low Quartz Content’s Quartz Stone

Suppose quartz stone needs 85-93% quartz content to have all the benefits.

The lower the percentage of the quartz content, the more benefits will be sacrificed, for example:

  1. The lower the quartz content, the lower the hardness; The easier the stone can be scratched.
  2. The bigger the porous, the easier the stone can be stained.
  3. The more the stone powder, the easier the acidic foods can damage the stone.
  4. Lacquer thinner damages the stone easily.

Second, The Worst Material For Countertop

The low content quartz stone still can hold up to a certain extent. The problem might occur a few months later.

The worst countertop material you might get is a compressed marble countertop.

This stone initially is made for budget wall cladding. But, it looks similar to natural marble at a significantly low price.

But if custom-made for countertop application, the countertop problems happen as soon as you use it or sometime before you use it.

What Is Compressed Marble In Short?

The manufacturer used recycled crushed marble mixed with pigment, colouring, lime powder, and glass powder and used compressed technology to make it a marble slab again.

After that, using a stone print technology to print marble’s texture, vein, and pattern on the surface.

Low Price Close Deal Easier

Genuine quartz stone prices scared many owners away.

Compressed marble looks like marble and is low price.

The house owners are not stone experts. They wouldn’t know in-depth about a stone

Those suppliers make a final blow and say it is marble-effect quartz stone. Bang, close deal and the owner tragedy begin.

We Willing To Help But Can’t

Owners find us online and hope we can help repair or polish.

We’re willing to help, but repair or polish could not solve the problem.

The same situation will keep happening because the actual problem is the stone quality itself.

How much money and time do you plan to keep spending on the polishing?

Why Do Owners Not Contact Their Ex-Supplier?

We asked: “why not call back their supplier to touch up?”

The owners’ replied: “after telling the supplier about the problems, the supplier no longer picks up the call.”

What is even worst is some suppliers block contact.

It’s a Hassle, a Waste Of Money & Time

Mr/Mrs owner, what if this tragedy happens to you?

Would you close your eyes and let the problem keep getting serious? Or take the hassle and money to find a new supplier to custom make a new countertop?

Why Those Suppliers Ignore Owner?

We guess the supplier sells very low price. The touch-up cost can’t cover their losses. Ignore the owner at least can maintain some small profit margin.

Or the supplier knows the product is low content quartz stone or compressed marble that touch up is useless to solve the problem.

Profit Or Reputation?

Why do those suppliers not think about their reputation?

The answer is simple – a custom-made stone countertop is not a repetitive business. Custom made one set, last for a decade.

You will not custom made a second set so soon anyway. Plus, even if you want to custom made a second set after a decade, they don’t think you can remember them.

For short sighter suppliers, what is reputation? Can feed the hunger?

Business Ethics

Some suppliers will be honest with you and tell you the product they’re selling is low content quartz stone or compressed marble.

They emphasize the disadvantages and let you decide to use or not to use it.

Don’t expect all suppliers to practice business ethics.

The Article’s Mission

This article is to provide in-depth information about quartz stones, quartz-stone countertops and the quartz stone market.

We’ve no defamatory intention.

Few Tips Select Quartz Stone

We might not have the colour and shade you’re looking for.

There are many genuine suppliers out there.

We would like to share a few tips on how to choose genuine quartz stone:-

  1. Choose quartz stone with a warranty. Quartz stone often comes with 10 years of material warranty.
  2. Choose quartz stone with a brand. Usually, the vendor would keep the reputation and not risk by importing low content quartz stone.
  3. Request a sample you would like to confirm, and test it with the below method before placing an order.

Test & Check Method

Let’s see the quartz stone below,

Translate the sticker, this quartz stone uses some kinds of nano-technology, diamond quality, stain and crack resistance.

Is it a good quality quartz stone? Let’s test and see,

We’ll use Harpic 10x for this test.

Let’s pour on the surface,

Keep staring and wait for 10 – 15 min,

During the test, you should not go away. By the time you come back, the bubble reaction might already be over.

Bubble reaction? Why does this happen?

This stone does not have enough quartz content and contains too much stone or lime powder. The more it had, the faster you could see the bubble reaction.

Second, this stone was coated with a sealant on the surface to make it shiny. It will create a bubble reaction too.

Either one, it is not the quartz stone you’re seeking for,

After wiping the Harpic,

  1. A layer of sealant is gone
  2. Become rough surface, the tiny hole can be see by human eyes now
  3. Colour faded
  4. Discolouration

This kinds of quality quartz stone give the house owner many unnecessary troubles.

What result should you seek?

This is the result you should look for. No chemical or bubble reaction on quartz stone.

We hope this tip can help you filter out the unwanted quartz stones.


This method cannot guarantee you find genuine quartz stone.

Some low content quartz stones can resist Harpic 10x up to 30 min or more.


What if the quartz countertop you bought from us is crack, chip-off, mildew growth, and colour dimming without any impact?

First, check out

Custom Made Your Quartz Stone Countertop

Get An Estimate Quote Today!

Frequently Ask Question

Is there any warranty for quartz stone?

Genuine quartz stone comes with 10 years warranty on crack, chip-off and discolouration without any impact.

All quartz stone is made with natural quartz material, why there is a price difference?

Good question! Besides quartz material. The price also includes the composition of quartz stone, R&D, materials origin, the challenge to produce, the fabrication machines, installer’s skill, techniques and experiences

Is there a different grade of quartz stone?

Yes, the market is complicated. There is genuine quartz stone, compressed marble sold as quartz stone and artificial quartz stone with low-grade composition.

How to avoid buying compressed marble as quartz stone or artificial quartz stone?

Drip a drop of Harpic black or household acid on the surface, and genuine quartz stone has no chemical reaction.

How high of the heat can quartz stone sustain?

Depending on the composition, quarts stone resists heat between 150 – 200 degrees celsius.

Will quartz stone crack without impact?

Quartz stone is bonded by resin. It’s almost impossible to crack without impact or even thermal expansion.

What is the thickness of the quartz stone your company is selling?

Zenstone Quartz Surface 15mm or 20mm, Caesarstone 13mm or 20mm, Silestone 12mm or 20m

Is the quartz countertop seamless in design?

No, every 10 feet has a joining line.

Do you supply quartz stone in cut to size?

No, we either sell you the quartz stone slab for your stonemason to work for you or supply and install a quartz stone countertop for you.

White colour quartz stone yellowish?

Yes, the white colour oxidises over time. Direct sunlight (UV rays) will fasten the process. It’s part of fair wear and tears.

How long does it take to belong yellowish?

It depends on the kitchen top environment. It might take five years to ten years. One thing is for sure, you can’t notice with your eyes unless you put a new batch of the same material beside it.

Could quartz stone resist chemicals?

Yes, quartz stone resists most household chemicals, but not heavy duty or industrial chemicals.